Shipping Policy:
At Pickleball Corner, we strive to ensure your orders are delivered quickly, securely, and efficiently. Below is our shipping policy to help you understand our processes and expectations:
Processing Time
- Orders are processed within 1-2 business days of receiving payment.
- Orders placed after 2:00 PM – EST or on weekends/holidays will be processed the following business day.
Shipping Methods and Delivery Times
We offer the following shipping options:
- Standard Shipping: Estimated delivery within 7-14 business days.
- Expedited Shipping: Estimated delivery within 4-7 business days.
Delivery times may vary based on your location and external factors such as weather or carrier delays.
Order Tracking
Once your order is shipped, you will receive a confirmation email with a tracking number. You can use this number to track your package directly through our carrier’s website.
Undeliverable Packages
If a package is returned to us due to an incorrect address or failed delivery attempts, we will contact you to confirm the address and arrange reshipment (additional shipping fees may apply).
Lost or Damaged Items
If your package is lost or damaged during transit, please contact our support team within 7 days of delivery with your order details and photos of any damage.
Contact Us
For questions or concerns about shipping, please reach out to our customer service team:
- Email: customercare@pickleballcorner.ca
- Phone: 416-949-9990
- Hours: Monday to Friday, 8:00 AM – 5:00 PM EST
Thank you for shopping with Pickleball Corner!